Our terms and conditions are laid out to protect both customers and our company – payment of the deposit is also acceptance of the terms and conditions laid out below.

  • All bookings are considered provisional until the receipt of a £100 deposit which has to be received in order to firmly book the date. For the avoidance of doubt, no dates are confirmed until the deposit has been paid. You will receive a booking confirmation that gives full details of the event booked.
  • The deposit is non-refundable.
  • Cancellations within five days prior to your event will incur the full cost unless we are able to get a replacement.
  • The outstanding balance is payable in full 10 days prior to the event. Payment made by cheque must have cleared our bank 2 days prior to the day the services are rendered.
  • Changes in catering numbers, final details on timing, food and other details may be made up to two weeks before the date of the event.
  • We do not accept liability for any failure to provide the service contracted which are due to circumstances beyond our control, including electricity and water failures, or fire alarm evacuation.
  • Please note that our Hog Roast machines are large. Although we try to manoeuvre them through most houses sometimes this is not possible – especially if there are stairs involved. For private functions please contact us so that we can visit and assess the access.
  • To protect ourselves against any 3rd Party Claims, The Staffordshire Hog Roast has full Public Liability insurance. Please contact us if you wish to see the documentation.
  • Our travel is included in the price of the package quoted.
  • Customers are responsible for our parking costs during the cooking and serving.
  • If we are held up in traffic we cannot be held responsible if there is a delay in cooking time.

Please call us if you have any issues with any of the terms and conditions laid out above.